Understanding Your CallLegend Bill

What Your Monthly Subscription Covers

The $89/mo plan includes:

• 24/7 AI call answering
• Up to 600 minutes of AI call time per month
• One dedicated phone number
• Unlimited call transcripts and recordings (stored 90 days)
• Google Calendar integration
• SMS missed-call text-back
• Email and SMS notifications
• Access to all automations

Overage: $0.15 per minute beyond 600 minutes. You'll receive an email alert when you reach 80% of your monthly minutes.

Phone Number Costs

Your dedicated CallLegend number is included in your plan — no additional charge. If you add a second number for a second location or trade, that's an add-on (see Your Plan and How to Change It).

Viewing Your Billing History

1. Go to app.calllegend.com
2. Click your account name in the top right
3. Select Billing
4. All past invoices are listed with date, amount, and a PDF download link

Updating Your Payment Method

1. Go to Dashboard → Billing → Payment Methods
2. Click Add New Card
3. Enter your card details and click Save
4. Set it as your default payment method

If a Payment Fails

If your card declines, you'll receive an email immediately. Your service stays active for a 7-day grace period. Update your payment method within that window and you'll never lose service. After 7 days without payment, your AI is paused until payment is resolved.

Pausing or Canceling

To pause: email support@calllegend.com and we'll pause your billing for up to 30 days. Your number and settings are preserved.

To cancel: email support or cancel from Dashboard → Billing → Cancel Subscription. You keep access until the end of your current billing period. Your call history and transcripts remain accessible for 30 days after cancellation.