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CallLegend starts at $89/mo. No contracts. No setup fees. See pricing →

Support & Knowledge Base

Answers to the most common questions about setting up and using CallLegend.

Advanced Automations

Powerful ways to automate follow-ups, SMS, and booking logic based on call outcomes.

Understanding Your Bill

How minutes, overages, and payments work on the $89/mo plan.

Business Hours & After-Hours

How the AI handles calls during and outside your normal business hours.

Call Forwarding Setup

Step-by-step instructions to forward your existing business number to CallLegend.

Call Transcripts & Recordings

How to find, read, listen to, and use every call transcript and recording.

Customize Your AI

Change greetings, services, service area, and tone so the AI sounds like your business.

Following Up on Leads

Best practices for following up on the leads your AI captures while you're on jobs.

Custom Forms & Intake

How to create and use custom forms that the AI can fill out during calls.

Connecting Google Calendar

Link your calendar so the AI can check real availability and book jobs for you.

Improving Your AI Over Time

How to review transcripts and continuously make your AI smarter and more accurate.

How Inbound Calls Are Handled

The complete step-by-step flow of what happens when a customer calls your number.

When the AI Doesn't Answer

Troubleshooting steps if calls are not being answered as expected.

Notifications & Alerts

How and when you receive SMS and email notifications about new calls and leads.

Your Plan and How to Change It

Details on the $89/mo plan and how to add numbers, agents, or locations.

SMS Features & Automation

How the AI uses SMS for missed call text-backs, confirmations, and follow-ups.

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